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  1. Home >
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  5. Chord Electronics Hugo 2 DAC / Headphone Amplifier, Black

Chord Electronics Hugo 2 DAC / Headphone Amplifier, Black

  • Chord Electronics Hugo 2 Black DAC / Headphone Amplifier
  • Chord Electronics Hugo 2 Black DAC / Headphone Amplifier
  • Chord Electronics Hugo 2 Black DAC / Headphone Amplifier
  • Chord Electronics Hugo 2 Black DAC / Headphone Amplifier
  • Chord Electronics Hugo 2 Black DAC / Headphone Amplifier
  • Chord Electronics Hugo 2 Black DAC / Headphone Amplifier
  • Chord Electronics Hugo 2 Black DAC / Headphone Amplifier
  • Chord Electronics Hugo 2 Black DAC / Headphone Amplifier
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£2,100.00Price Includes
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5-year warranty & 30-day money-back guarantee included

5-year warranty & 30-day money-back guarantee included
You can purchase from AV.com with complete confidence and peace of mind. All of our products are new unless stated and come with a 30-day money-back guarantee and a 5-year warranty as standard.

Once the product is delivered, you'll have 30 days to decide that you definitely want to keep it. If you decide it's not suitable, you can return it to us for an exchange or a refund, providing the product is in 'as new' condition and in its original packaging.

We do everything we can to make sure the right item reaches you in perfect condition. If your order arrives damaged, or is incorrect, let us know within 14 days of receiving it and we'll arrange for a free collection.

If your goods develop a fault within the warranty period, we'll quickly repair or replace the item for you. If the fault occurs within the first 180 days of your ownership, we'll collect the goods and deliver them back to you free of charge.

We're unable to accept returns of any custom-made items designed to work together as a unique package. Some items are only eligible for the money-back guarantee if they are returned to us unused and sealed in the original packaging.

For full information on our returns policy, please refer to our returns and refunds information page.

If you decide your order isn't suitable for any reason you can return it - just let us know within 30 days of receiving it. Please keep hold of all the original packaging until you're sure you want to keep the order.

Eligibility for Money Back Guarantee

Important: For hygiene and software licensing reasons, some items are only eligible for our Money Back Guarantee if they are returned to us unused and sealed in the original packaging with all software still "unregistered." Details of exclusions are shown within the product descriptions. Products include:
- Monitors and Headphones
- Earplugs and Ear Protection
- Reeds and mouthpieces for woodwind and brass instruments
- Mouth and Lip-Care Products
- CDs, DVDs and Software

We can collect your return for a small fee, or you can send it back to us yourself. The collection fee can be found in the returns information on each product's page on AV.com.

In the unlikely event that any item in this order is faulty, damaged or incorrect on receipt, notify us within 14 days and we'll arrange a free collection.

When returning an order please ensure products are appropriately packaged and protected, to prevent them from getting damaged.

Summary of returns policies and timescales

This table provides an overview of your statutory consumer rights, compared with our standard returns policy and optional extended money back guarantee and warranty.

UK & Europe EU Standard AV.com Standard AV.com Optional
Return Period 14 days 30 days up to 180 days
Standard delivery charges refunded? Yes Yes Yes, up to 30 days
Upgraded delivery charges refunded? Standard costs only Standard costs only Standard costs only
Free collection on cancellation No No Yes, up to 30 days
Free collection if defective, delivered damaged or incorrect item Yes, within 14 days Yes, within 14 days Yes, within 30 days

We are unable to accept returns of any custom made items designed to work together as a unique package and some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging. For full information on our returns policy, please refer to our returns and refunds information guide.

10-year warranty & 180-day money-back guarantee included

10-year warranty & 180-day money-back guarantee included
You can purchase from AV.com with complete confidence and peace of mind. All of our products are new unless stated and come with a 30-day money-back guarantee and a 5-year warranty as standard.

If you purchase our extended warranty for this product, we'll extend the money-back guarantee period to 180 days and the warranty period to 10 years.

This means that once the product is delivered, you'll have 180 days to decide that you definitely want to keep it. If you decide it's not suitable, you can return it to us for an exchange or a refund, providing the product is in 'as new' condition and in its original packaging.

We do everything we can to make sure the right item reaches you in perfect condition. If your order arrives damaged, or is incorrect, let us know within 14 days of receiving it and we'll arrange for a free collection.

If your goods develop a fault within the warranty period, we'll quickly repair or replace the item for you. If the fault occurs within the first 2 years of your ownership, we'll collect the goods and deliver them back to you free of charge.

We're unable to accept returns of any custom-made items designed to work together as a unique package. Some items are only eligible for the money-back guarantee if they are returned to us unused and sealed in the original packaging.

For full information on our returns policy, please refer to our returns and refunds information page.

If you decide your order isn't suitable for any reason you can return it - just let us know within 30 days of receiving it. Please keep hold of all the original packaging until you're sure you want to keep the order.

Eligibility for Money Back Guarantee

Important: For hygiene and software licensing reasons, some items are only eligible for our Money Back Guarantee if they are returned to us unused and sealed in the original packaging with all software still "unregistered." Details of exclusions are shown within the product descriptions. Products include:
- Monitors and Headphones
- Earplugs and Ear Protection
- Reeds and mouthpieces for woodwind and brass instruments
- Mouth and Lip-Care Products
- CDs, DVDs and Software

We can collect your return for a small fee, or you can send it back to us yourself. The collection fee can be found in the returns information on each product's page on AV.com.

In the unlikely event that any item in this order is faulty, damaged or incorrect on receipt, notify us within 14 days and we'll arrange a free collection.

When returning an order please ensure products are appropriately packaged and protected, to prevent them from getting damaged.

Summary of returns policies and timescales

This table provides an overview of your statutory consumer rights, compared with our standard returns policy and optional extended money back guarantee and warranty.

UK & Europe EU Standard AV.com Standard AV.com Optional
Return Period 14 days 30 days up to 180 days
Standard delivery charges refunded? Yes Yes Yes, up to 30 days
Upgraded delivery charges refunded? Standard costs only Standard costs only Standard costs only
Free collection on cancellation No No Yes, up to 30 days
Free collection if defective, delivered damaged or incorrect item Yes, within 14 days Yes, within 14 days Yes, within 30 days

We are unable to accept returns of any custom made items designed to work together as a unique package and some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging. For full information on our returns policy, please refer to our returns and refunds information guide.

10 YEAR EXTENDED WARRANTY SCHEME

The product price includes 5 years' warranty and 30 day money back guarantee.

However, the AV.com extended warranty scheme provides an enhanced service, and is designed to offer a higher level of protection than many 'free' warranties offered by some retailers and manufacturers.

The highlights of this enhanced warranty service are:

  • Warranty is extended to 10 years from the date of delivery.
  • Our Money Back guarantee is extended from 30 days to 180 days (terms apply after 30 days)
  • Collection and delivery costs are included for the first 2 years in the event of an item becoming faulty
  • Claim 50% cash back on the cost of the policy after 10 years if it has not been used!
  • Warranty is transferable if the item is re-sold
  • Loan or replacement equipment will be provided if the product isn't repaired within 30 days
  • If an item can not be repaired, a similar alternative product or cash discount (as defined in this policy) will be offered
  • The policy can be cancelled within 30 days, and at any time after that for a pro-rata discount

Please note that this extended warranty is currently only available on products sold within the UK, EU or EEA, and is subject to the terms and conditions as detailed on the extended warranty certificate provided.

For customers in outlying areas of the country, the price of the Extended Warranty may be marginally higher, due to the potential for higher collection and redelivery transport costs.

This enhanced warranty is in addition to the standard AV.com and manufacturer warranty policies, and the AV.com terms and conditions of trade. No statement or condition of sale contained within these terms affects or restricts your statutory rights as defined under the Consumer Contracts Regulation 2014.

Finance from £59.21 per month (APR Rep. 14.90%)

Buy on finance from £59.21 per month Finance from £59.21 per month  

  • 14.90%
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  • £2,842.08

Please note: This is only available where all items in the order are dispatched in a single delivery. Gear4music Ltd is authorised and regulated by the Financial Conduct Authority (FCA FRN 706272) and acts as a credit intermediary and not a lender, offering credit products provided by a limited number of finance providers, including Klarna Bank AB (publ) and V12 Retail Finance. Finance is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply.

Pay by Finance

To make it as easy as possible for you to get the gear you want, we offer a range of instant finance options. If you spend £250 or more online, you can choose to pay over 12, 24, 36 or 48 months. The majority of decisions are given instantly, so you could get your new gear sooner than you thought!

Representative Example

To help you understand how our finance options work, the examples below are based on a total order value of £250:

Finance APR Rep. Deposit to Pay Payments Total Payable
12 months19.90%No Deposit12 months: £23.61
Final Payment: £23.61
No settlement fee
£283.32
24 months19.90%No Deposit24 months: £12.96
Final Payment: £12.96
No settlement fee
£311.04
36 months19.90%No Deposit36 months: £9.46
Final Payment: £9.46
No settlement fee
£340.56
48 months14.90%No Deposit48 months: £7.05
Final Payment: £7.05
No settlement fee
£338.40

How to Apply

Applying for finance couldn't be easier - if your order totals £250 or more, simply proceed through the checkout as normal, then select Pay by Finance on the payment page, then click the orange PLACE ORDER USING FINANCE button. This will start your application with Klarna Retail Finance or V12 Retail Finance, our finance partners, and completing this form should take approximately 10 minutes.

You should get an instant answer on whether your application has been successful, though in some rare cases Klarna or V12 may need to look at the application in more detail.

Please note: This is only available on orders placed via the website consisting of a single delivery, and is not available in store or via phone currently. Warranties can not be purchased on finance. If you wish to purchase warranties, please choose another payment method or contact us after placing your order and we'll be happy to help you.

More info
Pay by Finance

To make it as easy as possible for you to get the gear you want, we offer a range of instant finance options. If you spend £250 or more online, you can choose to pay over 12, 24, 36 or 48 months. The majority of decisions are given instantly, so you could get your new gear sooner than you thought!

Representative Example

To help you understand how our finance options work, the examples below are based on a total order value of £250:

Finance APR Rep. Deposit to Pay Payments Total Payable
12 months19.90%No Deposit12 months: £23.61
Final Payment: £23.61
No settlement fee
£283.32
24 months19.90%No Deposit24 months: £12.96
Final Payment: £12.96
No settlement fee
£311.04
36 months19.90%No Deposit36 months: £9.46
Final Payment: £9.46
No settlement fee
£340.56
48 months14.90%No Deposit48 months: £7.05
Final Payment: £7.05
No settlement fee
£338.40

How to Apply

Applying for finance couldn't be easier - if your order totals £250 or more, simply proceed through the checkout as normal, then select Pay by Finance on the payment page, then click the orange PLACE ORDER USING FINANCE button. This will start your application with Klarna Retail Finance or V12 Retail Finance, our finance partners, and completing this form should take approximately 10 minutes.

You should get an instant answer on whether your application has been successful, though in some rare cases Klarna or V12 may need to look at the application in more detail.

Please note: This is only available on orders placed via the website consisting of a single delivery, and is not available in store or via phone currently. Warranties can not be purchased on finance. If you wish to purchase warranties, please choose another payment method or contact us after placing your order and we'll be happy to help you.

Colour: Black

  • Chord Electronics Hugo 2 DAC / Headphone Amplifier, Black
  • Chord Electronics Hugo 2 DAC / Headphone Amplifier, Silver
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Key Features

  • Materials: Clamshell precision machined aluminium casing with polycarbonate buttons, acrylic signal window, and glass viewing portal. Available in a choice of two colours – natural silver, and satin black
  • Battery: 2x Rechargeable custom Enix Energies 3.7v 9.6Wh Li-ion (lithium-ion (2600mAh) batteries
  • Tap length filter: 49,195 – 10 element Pulse Array design
  • Play time: In excess of seven (7) hours
  • Charging: Nominal four (4) hours via Micro USB at 1.8amps (fast charge) – Nominal eight (8) hours at 1amp (slow charge)
Questions? Email [email protected] or call 01706 878444

Chord Electronics Hugo 2 DAC / Headphone Amplifier, Black Overview

Chord Electronics

Hugo 2 is a powerful DAC and headphone amp that builds on the ground-breaking original. Designed for both home and mobile use, Hugo 2 transforms headphones and audio systems’ sound quality with its cutting-edge proprietary DAC technology.

Product Ref: 204275

Full Description

What Hi-Fi? logo Award

2021 Best DAC Over £1200

“The Chord Hugo 2 remains impossible to beat.”

What Hi-Fi? logo Award

2019 Best DAC Over £1200

“A stunning sequel from Chord.”

What Hi-Fi? logo Award

2018 Best DAC Over £1200

“If you want the ultimate DAC performance, look no further.”

Best Product 2018-2019 - DAC

"Chord’s original battery-powered DAC/headphone amplifier was a hard act to follow, but the new Hugo 2 is a giant leap forward. Inside its ultra-modern aluminium case is a custom-coded digital converter and filter that sounds like nothing else around. Comfortably able to see off any conventional DAC at its price, it’s astounding for a compact music machine, with a vibrant and rhythmic sound."

What Hi-Fi? logo 5 stars

"There isn’t another DAC around at anywhere near this sort of price able to communicate so torrentially, so unambiguously or so effortlessly. We like it a lot."

Best Buy

"The Hugo 2 does everything that the original Hugo does with improvements in every department. This is a truly outstanding piece of digital equipment – one that offers performance that is utterly unfazed by whatever you choose to play on it."

View Full Description

In 2014, Chord introduced Hugo, a revolutionary portable DAC and headphone amp that became a landmark product in the audio landscape. Advances in digital technology, including the latest FPGAs and WTA (Watts Transient Aligned) filters, have enabled us to introduce a next-generation version, Hugo 2, featuring flexible new features, plus next-generation technical and sonic performance.

Hugo 2 can be used both at home and on-the-go, either with headphones or within a conventional audio system. Its line-level output and full-function remote control adds real flexibility in full-size and desktop systems. The device offers four digital inputs (optical, coaxial and HD USB) plus extended-range Bluetooth, with high-resolution file playback up to 768kHz and up to DSD512 (Octa DSD), via its HD USB input. Analogue outputs include 2x RCA, plus 3.5mm and 6.35mm headphone outputs.

A four-function switch filter offers a useful degree of user-selectable frequency-shaping, bringing warm and soft or transparent and incisive presentations, giving additional flexibility and user control. For headphone-listening, Hugo 2 retains the popular digital crossfeed function of the original and offers three operation modes. The system duplicates the effect of listening to speakers and is based on advanced binaural audio research.

Hugo 2 features four spherical control buttons, which illuminate with colour-coding information and control power, input, filtering, plus the unit’s crossfeed functions. Battery playing time is around seven hours and two modes of automatic charging are included using the dedicated Micro USB charging port; an indicator shows charging and battery-charge status.

 

  • Materials: Clamshell precision machined aluminium casing with polycarbonate buttons, acrylic signal window, and glass viewing portal. Available in a choice of two colours – natural silver, and satin black
  • Battery: 2x Rechargeable custom Enix Energies 3.7v 9.6Wh Li-ion (lithium-ion (2600mAh) batteries
  • Tap length filter: 49,195 – 10 element Pulse Array design
  • Play time: In excess of seven (7) hours
  • Charging: Nominal four (4) hours via Micro USB at 1.8amps (fast charge) – Nominal eight (8) hours at 1amp (slow charge)
  • Connectivity (input): Micro USB (White): 44.1kHz – 768kHz – 16bit – 32bit / Coax via 3.5mm Jack (Red): 44.1kHz – 768kHz – 16bit – 32bit / Optical (Green): 44.1kHz – 192kHz – 16bit – 24bit
  • Connectivity (input wireless): Bluetooth (Apt X) (Blue): 44.1kHz – 48kHz – 16bit
  • Connectivity (output): 1x ¼” jack headphone output / 1x 3.5mm jack headphone output / 1x stereo (L & R) RCA output
  • PCM support: 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 358.8kHz, 384kHz, 717.6kHz, and 768kHz
  • DSD support: Native playback supported. DSD64 (Single) to DSD512 (Octa-DSD)
  • Volume control: Digital, activated in 1dB increments. Last known state saved upon shutdown, with exception of line-level mode
  • Line-level mode: Activated via dual press of middle ‘Source’ and ‘Crossfeed’ buttons. Line level = 3v via all outputs. Reset by power cycle
  • Power saving mode: Auto-shutdown after ten minutes of input inactivity
  • Driver support: Driverless with Mac OS X and Linux, driver required for Windows OS

Chipset Chord Electronics custom coded Xilinx Artix 7 (XC7A15T) FPGA
Tap-Length 49,152
Pulse Array 10 Element Pulse Array Design
Frequency Response 20Hz – 20kHz +/- 0.2dB
Output Stage Class A
Output Impedance 0.025Ω
THD <0.0001% 1kHz 3v RMS 300Ω
THD and Noise at 3v RMS 120dB at 1kHz 300ohms ‘A’ wighted (reference 5.3v)
Noise 2.6 uV ‘A’ Weighted No Measurable Noise Floor Modulation
Signal to Noise Ratio 126dB ‘A’ Weighted
Channel Separation 135dB at 1kHz 300Ω
Power Output @ 1kHz 1% THD 94mW 300Ω

740mW 33Ω

1050mW 8Ω
Weight 450g
Dimensions 130mm (L) x 100mm (W) x 21mm (H)
Boxed Dimensions 220mm (L) x 122mm (W) x 85mm (H)
Included Accessories 2amp USB Charger

1.5m Micro USB Cable

Micro USB to Micro USB OTG Cable

Hugo 2 Owners Overview Manual
Trustpilot Logo
Trustpilot Stars
TRUSTSCORE 4.9
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