Unsupported Browser
The web browser that you are currently using is no longer supported, and as such features of this website may not work as expected. We advise you to update to a currently supported browser (such as Chrome, Edge, or Firefox) to improve your security, speed, and overall experience.
We currently have this product in stock and available for dispatch.
Stock Location
| AV Distribution Hub: | 1 |
"Get it" shows the next available date that we will be able to deliver this item to you on, depending on the delivery option you select, and the stock availability of anything else that you add to your shopping basket.
5-year warranty & 30-day money-back guarantee included
If you decide your order isn't suitable for any reason you can return it - just let us know within 30 days of receiving it. Please keep hold of all the original packaging until you're sure you want to keep the order.
Eligibility for Money Back Guarantee
Important: For hygiene and software licensing reasons, some items are only eligible for our Money Back Guarantee if they are returned to us unused and sealed in the original packaging with all software still "unregistered." Details of exclusions are shown within the product descriptions. Products include:
- Monitors and Headphones
- Earplugs and Ear Protection
- Reeds and mouthpieces for woodwind and brass instruments
- Mouth and Lip-Care Products
- CDs, DVDs and Software
We can collect your return for a small fee, or you can send it back to us yourself. The collection fee can be found in the returns information on each product's page on AV.com.
In the unlikely event that any item in this order is faulty, damaged or incorrect on receipt, notify us within 14 days and we'll arrange a free collection.
When returning an order please ensure products are appropriately packaged and protected, to prevent them from getting damaged.
This table provides an overview of your statutory consumer rights, compared with our standard returns policy and optional extended money back guarantee and warranty.
| UK & Europe | EU Standard | AV.com Standard | AV.com Optional |
|---|---|---|---|
| Return Period | 14 days | 30 days | up to 180 days |
| Standard delivery charges refunded? | Yes | Yes | Yes, up to 30 days |
| Upgraded delivery charges refunded? | Standard costs only | Standard costs only | Standard costs only |
| Free collection on cancellation | No | No | Yes, up to 30 days |
| Free collection if defective, delivered damaged or incorrect item | Yes, within 14 days | Yes, within 14 days | Yes, within 30 days |
We are unable to accept returns of any custom made items designed to work together as a unique package and some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging. For full information on our returns policy, please refer to our returns and refunds information guide.
10-year warranty & 180-day money-back guarantee included
If you decide your order isn't suitable for any reason you can return it - just let us know within 30 days of receiving it. Please keep hold of all the original packaging until you're sure you want to keep the order.
Eligibility for Money Back Guarantee
Important: For hygiene and software licensing reasons, some items are only eligible for our Money Back Guarantee if they are returned to us unused and sealed in the original packaging with all software still "unregistered." Details of exclusions are shown within the product descriptions. Products include:
- Monitors and Headphones
- Earplugs and Ear Protection
- Reeds and mouthpieces for woodwind and brass instruments
- Mouth and Lip-Care Products
- CDs, DVDs and Software
We can collect your return for a small fee, or you can send it back to us yourself. The collection fee can be found in the returns information on each product's page on AV.com.
In the unlikely event that any item in this order is faulty, damaged or incorrect on receipt, notify us within 14 days and we'll arrange a free collection.
When returning an order please ensure products are appropriately packaged and protected, to prevent them from getting damaged.
This table provides an overview of your statutory consumer rights, compared with our standard returns policy and optional extended money back guarantee and warranty.
| UK & Europe | EU Standard | AV.com Standard | AV.com Optional |
|---|---|---|---|
| Return Period | 14 days | 30 days | up to 180 days |
| Standard delivery charges refunded? | Yes | Yes | Yes, up to 30 days |
| Upgraded delivery charges refunded? | Standard costs only | Standard costs only | Standard costs only |
| Free collection on cancellation | No | No | Yes, up to 30 days |
| Free collection if defective, delivered damaged or incorrect item | Yes, within 14 days | Yes, within 14 days | Yes, within 30 days |
We are unable to accept returns of any custom made items designed to work together as a unique package and some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging. For full information on our returns policy, please refer to our returns and refunds information guide.
The product price includes 5 years' warranty and 30 day money back guarantee.
However, the AV.com extended warranty scheme provides an enhanced service, and is designed to offer a higher level of protection than many 'free' warranties offered by some retailers and manufacturers.
The highlights of this enhanced warranty service are:
Please note that this extended warranty is currently only available on products sold within the UK, EU or EEA, and is subject to the terms and conditions as detailed on the extended warranty certificate provided.
For customers in outlying areas of the country, the price of the Extended Warranty may be marginally higher, due to the potential for higher collection and redelivery transport costs.
This enhanced warranty is in addition to the standard AV.com and manufacturer warranty policies, and the AV.com terms and conditions of trade. No statement or condition of sale contained within these terms affects or restricts your statutory rights as defined under the Consumer Contracts Regulation 2014.
Finance from £59.21 per month (APR Rep. 14.90%)
Buy on finance from £59.21 per month Finance from £59.21 per month
Please note: This is only available where all items in the order are dispatched in a single delivery. Gear4music Ltd is authorised and regulated by the Financial Conduct Authority (FCA FRN 706272) and acts as a credit intermediary and not a lender, offering credit products provided by a limited number of finance providers, including Klarna Bank AB (publ) and V12 Retail Finance. Finance is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply.
To make it as easy as possible for you to get the gear you want, we offer a range of instant finance options. If you spend £250 or more online, you can choose to pay over 12, 24, 36 or 48 months. The majority of decisions are given instantly, so you could get your new gear sooner than you thought!
Representative Example
To help you understand how our finance options work, the examples below are based on a total order value of £250:
| Finance | APR Rep. | Deposit to Pay | Payments | Total Payable |
|---|---|---|---|---|
| 12 months | 19.90% | No Deposit | 12 months: £23.61Final Payment: £23.61No settlement fee | £283.32 |
| 24 months | 19.90% | No Deposit | 24 months: £12.96Final Payment: £12.96No settlement fee | £311.04 |
| 36 months | 19.90% | No Deposit | 36 months: £9.46Final Payment: £9.46No settlement fee | £340.56 |
| 48 months | 14.90% | No Deposit | 48 months: £7.05Final Payment: £7.05No settlement fee | £338.40 |
How to Apply
Applying for finance couldn't be easier - if your order totals £250 or more, simply proceed through the checkout as normal, then select Pay by Finance on the payment page, then click the orange PLACE ORDER USING FINANCE button. This will start your application with Klarna Retail Finance or V12 Retail Finance, our finance partners, and completing this form should take approximately 10 minutes.
You should get an instant answer on whether your application has been successful, though in some rare cases Klarna or V12 may need to look at the application in more detail.
Please note: This is only available on orders placed via the website consisting of a single delivery, and is not available in store or via phone currently. Warranties can not be purchased on finance. If you wish to purchase warranties, please choose another payment method or contact us after placing your order and we'll be happy to help you.
To make it as easy as possible for you to get the gear you want, we offer a range of instant finance options. If you spend £250 or more online, you can choose to pay over 12, 24, 36 or 48 months. The majority of decisions are given instantly, so you could get your new gear sooner than you thought!
Representative Example
To help you understand how our finance options work, the examples below are based on a total order value of £250:
| Finance | APR Rep. | Deposit to Pay | Payments | Total Payable |
|---|---|---|---|---|
| 12 months | 19.90% | No Deposit | 12 months: £23.61Final Payment: £23.61No settlement fee | £283.32 |
| 24 months | 19.90% | No Deposit | 24 months: £12.96Final Payment: £12.96No settlement fee | £311.04 |
| 36 months | 19.90% | No Deposit | 36 months: £9.46Final Payment: £9.46No settlement fee | £340.56 |
| 48 months | 14.90% | No Deposit | 48 months: £7.05Final Payment: £7.05No settlement fee | £338.40 |
How to Apply
Applying for finance couldn't be easier - if your order totals £250 or more, simply proceed through the checkout as normal, then select Pay by Finance on the payment page, then click the orange PLACE ORDER USING FINANCE button. This will start your application with Klarna Retail Finance or V12 Retail Finance, our finance partners, and completing this form should take approximately 10 minutes.
You should get an instant answer on whether your application has been successful, though in some rare cases Klarna or V12 may need to look at the application in more detail.
Please note: This is only available on orders placed via the website consisting of a single delivery, and is not available in store or via phone currently. Warranties can not be purchased on finance. If you wish to purchase warranties, please choose another payment method or contact us after placing your order and we'll be happy to help you.
Key Features
Hugo 2 is a powerful DAC and headphone amp that builds on the ground-breaking original. Designed for both home and mobile use, Hugo 2 transforms headphones and audio systems’ sound quality with its cutting-edge proprietary DAC technology.
Product Ref: 204275
Award
“The Chord Hugo 2 remains impossible to beat.”
Award
“A stunning sequel from Chord.”
Award
“If you want the ultimate DAC performance, look no further.”
"Chord’s original battery-powered DAC/headphone amplifier was a hard act to follow, but the new Hugo 2 is a giant leap forward. Inside its ultra-modern aluminium case is a custom-coded digital converter and filter that sounds like nothing else around. Comfortably able to see off any conventional DAC at its price, it’s astounding for a compact music machine, with a vibrant and rhythmic sound."
"There isn’t another DAC around at anywhere near this sort of price able to communicate so torrentially, so unambiguously or so effortlessly. We like it a lot."
"The Hugo 2 does everything that the original Hugo does with improvements in every department. This is a truly outstanding piece of digital equipment – one that offers performance that is utterly unfazed by whatever you choose to play on it."
In 2014, Chord introduced Hugo, a revolutionary portable DAC and headphone amp that became a landmark product in the audio landscape. Advances in digital technology, including the latest FPGAs and WTA (Watts Transient Aligned) filters, have enabled us to introduce a next-generation version, Hugo 2, featuring flexible new features, plus next-generation technical and sonic performance.
Hugo 2 can be used both at home and on-the-go, either with headphones or within a conventional audio system. Its line-level output and full-function remote control adds real flexibility in full-size and desktop systems. The device offers four digital inputs (optical, coaxial and HD USB) plus extended-range Bluetooth, with high-resolution file playback up to 768kHz and up to DSD512 (Octa DSD), via its HD USB input. Analogue outputs include 2x RCA, plus 3.5mm and 6.35mm headphone outputs.
A four-function switch filter offers a useful degree of user-selectable frequency-shaping, bringing warm and soft or transparent and incisive presentations, giving additional flexibility and user control. For headphone-listening, Hugo 2 retains the popular digital crossfeed function of the original and offers three operation modes. The system duplicates the effect of listening to speakers and is based on advanced binaural audio research.
Hugo 2 features four spherical control buttons, which illuminate with colour-coding information and control power, input, filtering, plus the unit’s crossfeed functions. Battery playing time is around seven hours and two modes of automatic charging are included using the dedicated Micro USB charging port; an indicator shows charging and battery-charge status.
| Chipset | Chord Electronics custom coded Xilinx Artix 7 (XC7A15T) FPGA |
|---|---|
| Tap-Length | 49,152 |
| Pulse Array | 10 Element Pulse Array Design |
| Frequency Response | 20Hz – 20kHz +/- 0.2dB |
| Output Stage | Class A |
| Output Impedance | 0.025Ω |
| THD | <0.0001% 1kHz 3v RMS 300Ω |
| THD and Noise at 3v RMS | 120dB at 1kHz 300ohms ‘A’ wighted (reference 5.3v) |
| Noise 2.6 uV ‘A’ Weighted | No Measurable Noise Floor Modulation |
| Signal to Noise Ratio | 126dB ‘A’ Weighted |
| Channel Separation | 135dB at 1kHz 300Ω |
| Power Output @ 1kHz 1% THD | 94mW 300Ω740mW 33Ω1050mW 8Ω |
| Weight | 450g |
| Dimensions | 130mm (L) x 100mm (W) x 21mm (H) |
| Boxed Dimensions | 220mm (L) x 122mm (W) x 85mm (H) |
| Included Accessories | 2amp USB Charger 1.5m Micro USB CableMicro USB to Micro USB OTG CableHugo 2 Owners Overview Manual |
