Secondhand Hi-Fi

Secondhand FAQs

Is there a warranty available for secondhand instruments and gear purchased through AV.com’s platform?

Yes! Every purchase from our secondhand platform comes with a 1-year warranty as standard, giving you peace of mind and protection against any unexpected issues.

Can I return a secondhand instrument or gear if I'm not satisfied with my purchase?

Yes! You can return secondhand instruments or gear for a full refund within 14 days if you aren't satisfied with your purchase. Please take note of AV.com’s Returns Policy for more information on our terms and conditions.

Can I trade-in my equipment with AV.com?

Yes! We offer a flexible trade-in service that allows you to receive cash or AV.com credit for your equipment.

We carefully curate our secondhand range, so not everything on our site can be traded in. To see if your item can be traded in, search for your item on our trade-in page and confirm its condition. Following this, select if you’d like to receive cash or Gear4music account credit towards your next purchase and select your return options. We’ll then collect your item and send your cash or credit within a few days of receiving your item.

Is secondhand equipment good?

Secondhand AV equipment is largely considered to be good due to it’s affordability and flexible price range. Many secondhand items are of exceptional quality and have been well-maintained over the years. At AV.com, all our secondhand items have been thoroughly checked to ensure they meet our high quality standards.