Trustscore 4.8

Samsung 32" The Frame Art QLED Full HD HDR Smart TV

View PDF
View PDF
View PDF
£699.00Price includes
VAT @ 20%
More on the way, available to order
Item on order with our supplier

This item has been ordered from our supplier, and we are currently awaiting delivery.

We will dispatch this product to you as soon as it is received from our supplier.

"Estimated delivery to you" is our estimate of when we will be able to deliver the product to you, based on our supplier's normal delivery timescales. If we become aware it is going to take significantly longer than normal to deliver this item, we will let you know, otherwise, we will advise by email or text message when the item has been dispatched from our distribution centre.

Estimated delivery: 13th - 15th August
Add to Basket

5-year warranty & 30-day money-back guarantee included

5-year warranty & 30-day money-back guarantee included
You can purchase from AV.com with complete confidence and peace of mind. All of our products are new unless stated and come with a 30-day money-back guarantee and a 5-year warranty as standard.

Once the product is delivered, you'll have 30 days to decide that you definitely want to keep it. If you decide it's not suitable, you can return it to us for an exchange or a refund, providing the product is in 'as new' condition and in its original packaging.

We do everything we can to make sure the right item reaches you in perfect condition. If your order arrives damaged, or is incorrect, let us know within 14 days of receiving it and we'll arrange for a free collection.

If your goods develop a fault within the warranty period, we'll quickly repair or replace the item for you. If the fault occurs within the first 180 days of your ownership, we'll collect the goods and deliver them back to you free of charge.

We're unable to accept returns of any custom-made items designed to work together as a unique package. Some items are only eligible for the money-back guarantee if they are returned to us unused and sealed in the original packaging.

For full information on our returns policy, please refer to our returns and refunds information page.

If you decide your order isn't suitable for any reason you can return it - just let us know within 30 days of receiving it. Please keep hold of all the original packaging until you're sure you want to keep the order.

We can collect your return for a small fee, or you can send it back to us yourself. The collection fee can be found in the returns information on each product's page on AV.com.

In the unlikely event that any item in this order is faulty, damaged or incorrect on receipt, notify us within 14 days and we'll arrange a free collection.

When returning an order please ensure products are appropriately packaged and protected, to prevent them from getting damaged.

Summary of returns policies and timescales

This table provides an overview of your statutory consumer rights, compared with our standard returns policy and optional extended money back guarantee and warranty.

UK & Europe EU Standard AV.com Standard AV.com Optional
Return Period 14 days 30 days up to 180 days
Standard delivery charges refunded? Yes Yes Yes, up to 30 days
Upgraded delivery charges refunded? Standard costs only Standard costs only Standard costs only
Free collection on cancellation No No Yes, up to 30 days
Free collection if defective, delivered damaged or incorrect item Yes, within 14 days Yes, within 14 days Yes, within 30 days

We are unable to accept returns of any custom made items designed to work together as a unique package and some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging. For full information on our returns policy, please refer to our returns and refunds information guide.

10 YEAR EXTENDED WARRANTY SCHEME

The product price includes 5 years' warranty and 30 day money back guarantee.

However, the AV.com extended warranty scheme provides an enhanced service, and is designed to offer a higher level of protection than many 'free' warranties offered by some retailers and manufacturers.

The highlights of this enhanced warranty service are:

  • Warranty is extended to 10 years from the date of delivery.
  • Our Money Back guarantee is extended from 30 days to 180 days (terms apply after 30 days)
  • Collection and delivery costs are included for the first 2 years in the event of an item becoming faulty
  • Claim 50% cash back on the cost of the policy after 10 years if it has not been used!
  • Warranty is transferable if the item is re-sold
  • Loan or replacement equipment will be provided if the product isn't repaired within 30 days
  • If an item can not be repaired, a similar alternative product or cash discount (as defined in this policy) will be offered
  • The policy can be cancelled within 30 days, and at any time after that for a pro-rata discount

Please note that this extended warranty is currently only available on products sold within the UK, EU or EEA, and is subject to the terms and conditions as detailed on the extended warranty certificate provided.

For customers in outlying areas of the country, the price of the Extended Warranty may be marginally higher, due to the potential for higher collection and redelivery transport costs.

This enhanced warranty is in addition to the standard AV.com and manufacturer warranty policies, and the AV.com terms and conditions of trade. No statement or condition of sale contained within these terms affects or restricts your statutory rights as defined under the Consumer Contracts Regulation 2014.

Finance from £19.71 per month (APR Rep. 14.90)

Buy on finance from £19.71 per month Finance from £19.71 per month  

  • 14.90%
  • £19.71
  • £946.08

Please note: This is only available where all items in the order are dispatched in a single delivery. Gear4music Ltd is authorised and regulated by the Financial Conduct Authority (FCA FRN 706272) and acts as a credit intermediary and not a lender, offering credit products provided by a limited number of finance providers, including Klarna Bank AB (publ). Finance is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply.

Pay by Finance

To make it as easy as possible for you to get the gear you want, we offer a range of instant finance options. If you spend £250 or more online, you can choose to pay over 12, 24, 36 or 48 months. The majority of decisions are given instantly, so you could get your new gear sooner than you thought!

Representative Example

To help you understand how our finance options work, the examples below are based on a total order value of £250:

Finance APR Rep. Deposit to Pay Payments Total Payable
12 months14.90%No Deposit12 months: £22.89
Final Payment: £22.89
No settlement fee		£274.68
24 months14.90%No Deposit24 months: £12.29
Final Payment: £12.29
No settlement fee		£294.96
36 months14.90%No Deposit36 months: £8.78
Final Payment: £8.78
No settlement fee		£316.08
48 months14.90%No Deposit48 months: £7.05
Final Payment: £7.05
No settlement fee		£338.40

How to Apply

Applying for finance couldn't be easier - if your order totals £250 or more, simply proceed through the checkout as normal, then select Pay by Klarna Finance on the payment page, then click the orange PLACE ORDER USING FINANCE button. This will start your application with Klarna Retail Finance, our finance partner, and completing this form should take approximately 10 minutes.

You should get an instant answer on whether your application has been successful, though in some rare cases Klarna may need to look at the application in more detail.

Please note: This is only available on orders placed via the website consisting of a single delivery, and is not available in store or via phone currently. Warranties can not be purchased on finance. If you wish to purchase warranties, please choose another payment method or contact us after placing your order and we'll be happy to help you.
More info
Pay by Finance

To make it as easy as possible for you to get the gear you want, we offer a range of instant finance options. If you spend £250 or more online, you can choose to pay over 12, 24, 36 or 48 months. The majority of decisions are given instantly, so you could get your new gear sooner than you thought!

Representative Example

To help you understand how our finance options work, the examples below are based on a total order value of £250:

Finance APR Rep. Deposit to Pay Payments Total Payable
12 months14.90%No Deposit12 months: £22.89
Final Payment: £22.89
No settlement fee		£274.68
24 months14.90%No Deposit24 months: £12.29
Final Payment: £12.29
No settlement fee		£294.96
36 months14.90%No Deposit36 months: £8.78
Final Payment: £8.78
No settlement fee		£316.08
48 months14.90%No Deposit48 months: £7.05
Final Payment: £7.05
No settlement fee		£338.40

How to Apply

Applying for finance couldn't be easier - if your order totals £250 or more, simply proceed through the checkout as normal, then select Pay by Klarna Finance on the payment page, then click the orange PLACE ORDER USING FINANCE button. This will start your application with Klarna Retail Finance, our finance partner, and completing this form should take approximately 10 minutes.

You should get an instant answer on whether your application has been successful, though in some rare cases Klarna may need to look at the application in more detail.

Please note: This is only available on orders placed via the website consisting of a single delivery, and is not available in store or via phone currently. Warranties can not be purchased on finance. If you wish to purchase warranties, please choose another payment method or contact us after placing your order and we'll be happy to help you.
£

Spread your payment with Klarna. No fees.

Pay in 30 days

Buy now and pay in 30 days - interest free

Pay in 3

Split the cost into 3 equal monthly payments of £233.00 - interest free

Key Features

  • Full HD anti-glare TV with art mode
  • Display one of over 1600 artworks or personal photos
  • An anti-glare matte diplay absorbs reflections for stunning realism
  • Entertainment at your fingertips with Smart Hub featuring Netflix, Prime video and more
  • Hang flush to the wall or postion in a multitude of configurations thanks to included stand
Questions? Email [email protected] or call 01706 878444

Samsung 32" The Frame Art QLED Full HD HDR Smart TV Overview

The Samsung 32" The Frame Art QLED Full HD HDR Smart TV is designed to multi-purpose your TV bringing a colourful finishing touch to any room. This HD QLED TV does everything you've come to expect as standard from a smart TV with instant access to Netflix, Amazon, Disney Plus and more. But, the anti-glare matte display also offers the perfect canvas for one of over 1600 pieces of art available to browse and purchase from Samsung's Art Store, eliminating the gaping void usually left once your TV is switched off.


Instead of the dark space, your room is bathed with colour and given a new lease of life with expanded options to give your room a new lease of life any time you want. An included multi-position stand allows you to find the perfect angle for your viewing pleasure, whilst a brightness sensor gives you prime imaging no matter the light or source.

Product Ref: 234448

Full Description

View Full Description
Express yourself

Express yourself

Most TVs will simply fade to black when switched off, Samsung want to change things. Rather than leaving a lifeless, black void in the middle of your room or on the wall, The Frame fills your room with colour. With access to over 1,600 artworks on the Art Store, including iconic classics and contemporary masterpieces, you can match what's displayed to your mood and character. Want even more personalisation? You can even display your own pictures and customise layouts for your own personal art exhibition.

Matte display

Matte display

No matter what it is you're viewing you want full immersion. The latest period drama or a dramatic piece of art deserve the same representation when on screen, that measn it should be free of glare and full of colour. Well, thanks to the glare-free QLED display on The Frame all of those reflections are absorbed, leaving you to enjoy your entertainment the way the artist or filmmaker intended.

Multi Position Stand

Multi Position Stand

Just like all great art pieces, The Frame can be admired from many different angles. To this end, Samsung has included a simple yet effective stand enabling comprehensive positioning options. Standard upright TV postioning, lean-back and vertical options allow you to get the perfect angle whether you're watching your favourite movie or displaying your favourite piece from the thousands ready to browse in Samsung's Art Store.

Quantum Dot Display

When immersing yourself in the latest sci-fi blockbuster you want vivid colours that make you feel that you could almost reach out and touch what's in front of you. With Samsung's Quantum Dot Display with Dual LED Backlighting, all of your images will truly shine in perfect balance, improving the quality of any image in over one billion shades with 100 colour volume. Helping to uncover hidden details, and helping show your content's true colours.

Samsung Q-Symphony Lite

Rather than having to choose TV or soundbar audio, Samsung collaborates in synergy with your soundbar setup providing surround sound. Like the world's most experienced orchestras, your TV and soundbar remain in perfect harmony for a whole new level of immersion.

Smart TV powered by Tizen

With a simple set-up, it's never been easier to enjoy the TV and Movies you love. Unmissable entertainment all in one place. Streaming services including Netflix, Disney+, Apple TV, NOW TV and BT Sport are all ready and waiting. Once logged in, the Samsung Smart hub offers tailored suggestions for your next favourite shows so you spend less time searching and more time immersed in the action.

Features

  • Art Mode allows you to display your favourite artwork with over 1,600 to choose from and purchase from the Samsung Art Store
  • Matte display ensures glare-free, full colours for both TV and art
  • Customisable bezel options allow you to personalise your TV to your tastes and style
  • A Multi Positioning stand ensures versatility in placement
  • Quantum Dot technology ensures 100 percent colour volume for stunning colour reproduction
  • A brightness detector automatically detects ambient lighting for the best possible colour and brightness settings
  • Object Tracking Sound Lite delivers perfect audio where it needs to be for any moment
  • Q-Symphony Lite utilises the TV speakers as surround sound speakers when in use with soundbars, making your sound more immersive than ever
  • A clean cable solution keeps cables out of sight and mind
  • Samsung TV Plus lets you enjoy 100 free, live and on-demand content
  • Bixby, Alexa and Google Assistant on TV enable hands-free operation and browsing
  • The included SolarCell One remote control charges on indoor light, negtaing batteries keeping everything clutter-free

Display

Screen Size 32"
Refresh Rate 50Hz
Resolution 1,920 x 1,080
Anti Reflection Matte Display

Video

Picture Engine Hyper Real
One Billion Color Yes
PQI (Picture Quality Index) 1100
HDR (High Dynamic Range) HDR
AI Streaming N/A
HDR 10+ N/A
AI Upscale N/A
HLG (Hybrid Log Gamma) N/A
Contrast Mega Contrast
Color 100% Colour Volume with Quantum Dot
Viewing Angle N/A
Micro Dimming Micro Dimming Pro
Brightness/Color Detection Brightness/Color Detection
Contrast Enhancer Yes
Auto Motion Plus Yes
Film Mode Yes
Expert Calibration N/A
Smart Calibration Basic
Filmmaker Mode (FMM) N/A

Audio

Dolby Digital Plus MS12 2ch
Active Voice Amplifier N/A
Adaptive Sound Adaptive Sound
Object Tracking Sound OTS Lite
Q-Symphony Yes
Audio Pre-selection Descriptor Yes
Sound Output (RMS) 20W
Speaker Type 2CH
Woofer N/A
Multiroom Link Yes
Bluetooth Audio Yes
Dolby Atmos N/A
Dual Audio Support (Bluetooth) Yes
Buds Auto Switch N/A

Smart Service

Samsung SMART TV Smart
Operating System Tizen™
Bixby US English, UK English, India English, Korean, French, German, Italian, Spanish, BR Portuguese (features vary by language)
Voice Interaction N/A
Far-Field Voice Interaction N/A
Multi Voice Assistant Yes (GB, DE, FR, IT, ES, AT, IE)
Google Assistant Built-in Yes (GB, FR, DE, IT, ES, SE)
Works with Google Assistant Yes (GB, FR, DE, IT, ES, AT, DK, IE, NL, NO, SE only)
Works With Alexa Yes (GB, FR, DE, IT, ES, AT, IE only)
TV Plus Yes (GB, FR, DE, IT, ES, CH, AT, NL, SE, NO, DK, FI, PT, IE, BE, LU)
Web Browser Yes
SmartThings App Support Yes
SmartThings Yes
Samsung Health Yes (GB only)
Universal Browse & Play Yes (GB, FR, DE, IT, ES)
Media Home Yes

Smart Feature

TV to Mobile - Mirroring N/A
Mobile to TV - Mirroring, DLNA Yes
NFC on TV N/A
TV Initiate Mirroring N/A
Mobile Tap Mirroring Yes
Video Communication N/A
SmartThings Hub Yes
Multi-View N/A
Sound Wall N/A
Mobile Camera Support N/A
360 Video Player N/A
Easy Setup Yes
App Casting Yes
WiFi Direct Yes
TV Sound to Mobile Yes
Sound Mirroring Yes
Ambient Mode N/A
Wireless Dex Yes
Web Service Microsoft 365
Chat Togethter N/A
Watch Together N/A

Game Feature

Auto Game Mode (ALLM) N/A
Game Motion Plus N/A
Dynamic Black EQ N/A
Surround Sound N/A
Super Ultra Wide Game View N/A
Mini Map Zoom N/A
Freesync N/A
HGiG Yes
G-SYNC N/A
Light-sync N/A
Gaming Hub N/A

Tuner/Broadcasting

Digital Broadcasting DVB-T2CS2
Analog Tuner Yes
CI (Common Interface) CI+(1.4) / CI+(1.4 ECP)_IT only
Data Broadcasting HbbTV 2.0.3 (IT,GB,DE,CZ,SK,ES,PL,AT,FR,FI,EE,GR,SI,HR,BE,NL,LU,LT,HU,CH,PT,DK,ME)/MHEG 5(IE)

Connectivity

HDMI 2
USB 2
HDMI (High Frame Rate) N/A
Component In (Y/Pb/Pr) N/A
Composite In (AV) N/A
USB-C (Camera Only) N/A
Ethernet (LAN) N/A
Digital Audio Out (Optical) 1
RF In (Terrestrial / Cable input) 1/1(Common Use for Terrestrial)/1
Ex-Link ( RS-232C ) N/A
CI Slot 1
HDMI A / Return Ch. Support Yes
eARC N/A
HDMI Quick Switch N/A
Wireless LAN Built-in Yes (WiFi5)
Bluetooth Yes (BT5.2)
Anynet+ (HDMI-CEC) Yes

Design

Design Frame Design
Bezel Type VNB
Slim Type Normal
Front Colour CHARCOAL BLACK
Stand Type SIMPLE
Stand Color GRAY

Additional Feature

9:16 Screen Support Yes
Décor Mode Yes
Motion Detection (Frame) N/A
Instant On Yes
Auto Channel Search Yes
Caption (Subtitle) Yes
Connect Share™ (HDD) Yes
ConnectShare™ (USB 2.0) Yes
EPG Yes
Extended PVR N/A
IP Control N/A
OSD Language 27 European Languages + Russian(only when connecting to Network in EE,LV,LT)
BT HID Built-in Yes
USB HID Support Yes
Teletext (TTX) Yes
Time Shift N/A
One Connect Box One Connect Mini
V-Chip N/A
IPv6 Support Yes

Accessibility

Accessibillity - Voice Guide UK English, Finnish, France French, German, Greek, Hungarian, Italian, Norwegian, Polish, Portugal Portuguese, Romanian, Slovak, Spain Spanish, Swedish, Czech, Danish, Dutch, Korean
Accessibility - Learn TV Remote / Learn Menu Screen UK English, German, French, Spanish, Italian, Dutch, Polish, Danish, Swedish, Finnish, Norwegian, Portuguese, Greek, Hungarian, Romanian, Czech, Russian(only when connecting to Network in EE,LV,LT)
Accessibility - Others Enlarge / High Contrast / Color Inversion / Grayscale / Sign Language Zoom / Multi-output Audio / Slow Button Repeat / Picture Off
Sign Language Guide N/A
Auto Caption Position N/A

Power & Eco Solution

Eco Sensor Yes
Power Supply AC220-240V 50/60Hz
Power Consumption (Max) 55 W
Energy Efficiency Class G
Power Consumption (Stand-by) 0.50 W
Power Consumption (Energy Saving Mode) N/A
Power Consumption (Typical) 33.0 W
Auto Power Off Yes
Auto Power Saving Yes

Dimension

Package Size (WxHxD) 815.0 x 513.0 x 122.0 mm
Set Size with Stand (WxHxD) 728.9 x 452.0 x 143.0 mm
Set Size without Stand (WxHxD) 728.9 x 419.4 x 24.7 mm
Stand (Basic) (WxD) 591.2 x 143.0 mm
Stand (Minimum) (WxD) N/A
VESA Spec N/A

Weight

Package Weight 7.9 kg
Set Weight with Stand 5.4 kg
Set Weight without Stand 5.3 kg

Accessory

Remote Controller Model TM2280E* UK add TM1240A
Batteries (for Remote Control) Yes
Samsung Smart Control (Included) Yes
Slim Fit Wall-mount Support Yes
Optional Stand Support (Y20 Studio) N/A
Optional One Connect Cable Support N/A
Vesa Wall Mount Support N/A
Customizable Bezel Support Yes
User Manual Yes
E-Manual Yes
Auto-Rotation Accessory Support N/A
ANT-Cable N/A
Full Motion Slim Wall Mount (Y22) N/A
Power Cable Yes
Webcam Support N/A
HDMI Cable N/A
Slim Gender Cable N/A